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Delivery
 

Terms

Making A Purchase. Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

Payment. We accept card payments. If you are shopping from North America or the Euro Zone, place your order and your card company will convert the transaction to US Dollars or Euros.

We accept most credit and debit cards and PayPal. If you do not wish to pay online, you may send your card information via phone. Please note we not accept Cheques or Money Orders.

Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption using SSL servers. They are only decrypted after they reach our payment gateway servers. They are not held in clear text on any web site. We use Sage Pay to collect/process transaction information. To see their polices click this link here: http://www.sagepay.com/security_policy . Our website is certified  PCI (Payment Card Industry) compliant.

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake for you.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping and Handling. All items are shipped by Royal Mail or Courier Service whichever is the most appropriate according to the size of your order. If you have any special delivery requirement please ask.

Delivery Schedule. We deliver your order as soon as possible. We will normally send your order to you in 5 business days. International orders are generally received in under 14 days.

You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.

Back Orders. If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Guarantee. We guarantee your satisfaction. All of our products come with a 14 day no quibble guarantee.

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future. None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.



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